Help & questions

Quick answers about ordering custom t-shirts from etees. Can't find it here? Call 02 7227 2731 or send us a message.

Is there a minimum order?

No. You can order a single custom t-shirt. There are no setup fees on digitally printed items.

How much is postage?

$10 for the first item, then 25c for each extra item, anywhere in Australia. Express post is $15 for the first item, then $1 per extra item. International postage starts at $15. Postage details.

Can I upload my own photo or logo?

Yes. The designer accepts most image files. For the best print, use a high-resolution image (at least 1500 pixels wide) or a vector logo.

Can I mix sizes in one order?

Yes. Choose your design once, then set the quantity for each size.

Can each shirt have a different name?

Yes. Because small orders are printed digitally, every item can be different, for example names and numbers on team shirts, at no extra setup cost.

I need 20 or more. Is it cheaper?

Usually. Larger runs can be screen printed, which lowers the price per item. Ask for a group quote with the garment, quantity and your design.

How do I find my size?

Each product page has its own size chart. Measurements can vary by about 2cm.

Where is my order?

We email a tracking number when your order is posted. You can also check your order status in your account.

Something's wrong with my print. What do I do?

Email support@etees.com.au or call 02 7227 2731 as soon as you can, with your order number and a photo of the problem. If the item is faulty we'll replace or refund it. Returns policy.

Do you sell gift certificates?

Yes. Buy a gift certificate and let them design their own.